Taking Action eNewsletter

People Make The Difference

Issue Two

It takes both efficient processes and talented people to consistently achieve high levels of performance. A perfectly designed process will not yield high quality service or product unless we have talented, engaged people "at the helm".

 

A few questions for you to think about:
1. Do you have current, specific job descriptions that incorporate performance expectations? Download a job description sample, here.
2. Are you using behavioral assessment tools in your talent selection process? To receive a
complimentary behavioral profile and interpretation session, just reply with the subject line "Profile" and provide your contact information so we can follow-up with you.
3. Do you have skilled interviewers who apply structured, behavioral interviewing techniques?
4. Do you have an orientation, mentoring, and performance review process in place? Download a sample performance review matrix, here.

To select and grow talented people you need clear expectations, assessment tools, a disciplined interviewing process, and regular performance feedback.

If you have a question about this month's topic or feedback about Taking Action, please contact me at: doug@thedougwilliamsgroup.com

Best personal regards,

Doug Williams
President
The Doug Williams Group, Inc.
Client Spotlight

 
Community Health Initiative of South Dade (CHI)

"We approached The Doug Williams Group because we needed to increase our efficiency, maintain regulatory compliance, and improve our leadership skills."

Colonel Brodes Hartley
Chief Executive Officer
Community Health of South Dade, Inc.
Our Promise
Press Release



"If we don't exceed our client's expectations, our services are free."

 
The Beacon Council, Miami-Dade County's economic development agency, recently selected The Doug Williams Group from a large field of applicants to provide management training services to the agency.

The Beacon Council previously awarded The Doug Williams Group sole supplier status for it's annual survey of Miami-Dade businesses.

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