The Doug Williams Group provides a comprehensive, customized array of services that improve both the effectiveness of people and the efficiency of processes including:

Assessment & Survey Design & Delivery

Continuous improvement through unique, customized tools, coupled with performance improvement working sessions.
 

Educational Program Design & Delivery

Improved job skills through interactive, outcome oriented workshops, supported with individual coaching.
 

Human Resource Services

Effective and legally compliant talent selection, performance management, and HR practice administration through stand-alone or outsourced services.
 

Information Technology Applications

Effective utilization of computers to improve efficiency and reduce operating costs.
 

Interim Management Services

Hands-on leadership of improvement initiatives to ensure that tangible results are achieved.
 

Management Team Leadership

Clear direction through “customer driven” goals, statistically based performance measures, and prioritized improvement initiatives.
 

Process Improvement Team Leadership (Lean Six Sigma)

Tangible results through structured methods of process analysis, measurement of process performance, identification of systemic problems, and effective implementation of improvements.
 

Professional Development Coaching for Individuals & Teams

Strengthened skills for individuals and teams through encouraging, personalized, objective assistance.

In addition to these core services we are often retained for special projects.